Help

For any questions regarding UScellular products, services or bill payment, please call 888-944-9400.

Please click on your order and access your card order information. From this link you can see your card account including your card number, card balance, and card transaction history.

To create your account, please access your UScellular Contract Buyout Program text message to create your account. Using the link in the text message will identify your mobile number, then you will be asked to validate information and create a password to access your reward. You can also go to the Contract Buyout page and click on “Register” to enter your information.

If you need assistance with your UScellular Promotional Card, please call 888-844-9675.

Yes, you'll need to go to the Contract Buyout page to initiate the reimbursement process. Make sure to start the process within 30 days of activating service with UScellular. You'll need to send the final bill from your previous carrier within 45 days of activation with UScellular to be reimbursed.

You must initiate your Contract Buyout reimbursement request within 30 days of activating service with UScellular. You'll need to send us the final bill from your previous carrier within 45 days of activation with UScellular to be reimbursed.

When completing your reimbursement submission on our Contract Buyout page, enter promo code "WELCOME.”

No, after completing the Contract Buyout reimbursement form and sending the final bill from your previous carrier, you'll get a Virtual Promo Card with credit for up to $800 per line, for any Early Termination Fees (ETF) and/or remaining installment payments. You can then apply that credit towards your last bill with your previous carrier.

UScellular will pay up to $800, per line, via a Virtual Promo Card. You will be responsible for any amount remaining. Note: The Contract Buyout promotion only applies towards installment plans for phones. Accessory installment plans are not eligible.

You don't have to choose. UScellular will pay both Early Termination Fees (ETF) and device installment payments, up to $800 per line. Start the reimbursement process on our Contract Buyout page within 30 days of joining UScellular. Then, you'll be given instructions on how to submit the final bill from your previous carrier.

You should receive your reimbursement within 45-60 days of submitting your final bill from your previous carrier on our Contract Buyout page.

The Virtual Visa Prepaid Card can be used wherever Visa is accepted in the US.

You can bring over most 5G phones. Just make sure to verify that your device is compatible with the UScellular network. Contact us at (866) 613-4351 or visit us in-store.

Yes, you can trade in your old phone or device and get credit towards any new UScellular device. You can find more details on the UScellular Trade-In page.

No problem, check out the UScellular Deals page for exclusive offers on the latest tech.

You should be able to combine your Contract Buyout with most promotions. Contact UScellular at (866)613-4351 or visit us in-store for assistance.